SQUIRLIO • PRIVACY

Your privacy matters.

We believe transparency should apply to your data too. Learn how Squirlio collects, uses and protects your information.

Policy Version: v1.0

Privacy at a glance

"Your data deserves the same care as our products."

01

What We Collect

Name, email, shipping address, contact phone, order details, and technical device IP required for order fulfillment.

02

Why We Use It

Processing orders, dispatching shipments, generating GST invoices, authenticating accounts, and providing customer support.

03

How We Protect It

HTTPS/TLS encryption, salted password hashing, access controls, and external PCI-DSS payment processing via Razorpay.

04

Your Choices

Inspect profile data, update saved delivery addresses, manage notification preferences, or request account deletion anytime.

01

Introduction

Welcome to Squirlio (operated by Skandix Strategy & Trade LLP). Your data deserves the same care and integrity as our wholesome sprouted snack products.

This Privacy Policy explains clearly and transparently how we collect, process, protect, and manage your personal information when you visit dev.squirlio.in or use our e-commerce services.

By accessing or placing an order on Squirlio, you acknowledge the data handling practices described in this policy.

🔐 A quick note on data care

Your information is used strictly according to the legitimate e-commerce purposes explained in this policy. We do not sell your personal data.

02

Information We Collect

We collect only the personal and technical data required to process your orders, deliver products, and maintain your customer account.

Information is grouped into clear, explicit categories:

Personal Contact Data: Full name, primary email address, and contact phone number.
Delivery & Shipping Data: House/flat number, street address, landmark, city, state, 6-digit PIN code, and recipient contact number.
Technical & Device Data: IP address, browser type, operating system, and session cart identifiers.
03

Information You Provide

You directly provide information to us when you perform active tasks on the platform, such as:

Creating a customer account or logging in via Google OAuth
Entering shipping and billing addresses during checkout
Submitting customer support tickets or delivery inquiries
Requesting order cancellations or product replacements
04

How We Use Your Information

We process your data strictly for legitimate operational and business service purposes:

Account & Login Management: Authenticating customer logins via OTP or Google OAuth.
Order Fulfillment: Calculating delivery SLAs, processing order line items, and printing shipping labels.
GST & Invoice Generation: Itemizing GST tax rates and creating downloadable order tax invoices.
Payment Verification: Associating payment transaction references with your order status via Razorpay.
Customer Support: Resolving delivery queries and providing order tracking updates.
05

Account & Order Information

When you place an order on Squirlio, we preserve a secure snapshot of the transaction for your order history and legal tax reporting in India.

This snapshot includes purchased items, weight variants, quantities, price at purchase, GST breakdown, recipient shipping address, and order reference status (e.g. SQL-XXXXXXXX).

06

Payment Information

Squirlio supports secure online payments via Razorpay (UPI, Credit/Debit Cards, NetBanking) and Cash on Delivery (COD).

Squirlio does NOT directly store or record sensitive credit card numbers, CVVs, debit card PINs, or UPI credentials on our servers. Online payment processing takes place on PCI-DSS certified gateway infrastructure.

07

Razorpay & Payment Processing

Online payments on Squirlio are powered by Razorpay Software Private Limited.

When you initiate payment at checkout, transaction details are transmitted over encrypted TLS channels to Razorpay.

Squirlio receives cryptographic payment tokens (razorpay_payment_id, razorpay_order_id) to confirm order payment status on our backend servers.

🔐 Razorpay Data Security

Payment processing is conducted under Razorpay's PCI-DSS Level 1 compliance. You can review Razorpay's official privacy terms at razorpay.com/privacy.

08

Cookies & Similar Technologies

Squirlio uses essential session cookies (such as squirlio_token and squirlio_cart_id) solely to keep your session authenticated and preserve items in your cart while browsing.

We do not use invasive third-party cross-site ad tracking cookies.

09

Third-Party Services

We share data only with trusted third-party service providers necessary to operate our store:

Razorpay: Online payment gateway processing.
Google OAuth: Optional passwordless authentication service.
Logistics Courier Partners: Package dispatch, tracking, and doorstep delivery.
10

Data Security

We implement appropriate administrative, technical, and physical safeguards—including HTTPS/TLS encryption, salted password hashing, and strict database access controls—to protect customer information.

While we maintain high security standards, no electronic transmission system over the internet can be guaranteed 100% secure, and customers share data responsibly.

11

Data Retention

We retain your account details and order records for as long as your account remains active or as required by applicable tax, GST, and legal compliance regulations in India.

Guest checkout session cache data is automatically purged periodically.

12

Your Privacy Choices

You have full visibility and control over your personal information stored on Squirlio:

Inspect and update profile names and shipping addresses in your account dashboard.
Manage optional email communication preferences.
Request permanent account deletion by reaching out to privacy support.
13

Children's Privacy

While Squirlio products are wholesome sprouted snacks for families and children, account registration and purchases are intended for adults (aged 18+). We do not knowingly collect personal data directly from children.

14

Policy Changes

We may update this Privacy Policy from time to time to reflect technology or legal updates. Revisions will be published on this page with an updated 'Last Updated' timestamp.

15

Contact Us

If you have questions about how Squirlio handles your personal information, please reach out to our privacy care team.

Privacy Controls

You're in control.

We empower you with direct choices regarding your personal data and privacy settings.

Update Information

Edit saved customer names, emails, and delivery addresses directly in your profile dashboard.

Manage Communications

Opt out of promotional emails anytime while preserving essential order status notifications.

Request Privacy Rights

Submit requests for data access, correction, or permanent account deletion.

Contact Support

Reach our privacy care team directly for data assistance or security inquiries.

Policy updates & Version History

v1.0(January 1, 2026)

Current policy governing Squirlio e-commerce platform and Razorpay integration.

Current
Privacy Support

Have a privacy question?

If you have a question about how Squirlio handles your information, contact our dedicated privacy care team.

Customer Phone

+91 99429 58612

Registered Entity

Skandix Strategy & Trade LLP
Building No. 16, 2nd Street, Uppupalayam West, Vellakoil, Tiruppur, Tamil Nadu – 638111